March 10, 2025

Asos’s U.S. Warehouse Closure: Impact on E-Commerce Fulfillment


Asos’s U.S. Warehouse Closure: Impact on E-Commerce Fulfillment
 
ASOS is shaking things up by closing its Atlanta warehouse and moving U.S. order fulfillment to its advanced UK facility. Shoppers in the U.S. will get access to a bigger selection, while ASOS focuses on making operations more efficient and cost-effective.

Strategic Shift From Atlanta to Barnsley Operations

Big changes are reshaping ASOS's US operations as the company prepares to close its Atlanta distribution center in late 2025, right after wrapping up its advanced warehouse automation project. The timing aligns with their strategic vision for streamlined operations. Once operations wind down, the facility will head to market, marking a significant shift in its distribution approach.

The future looks different for US shoppers, with orders being fulfilled from ASOS's high-tech Barnsley warehouse in the UK, alongside a smaller, adaptable facility in the States. This restructured approach opens up a broader selection for American customers while keeping fulfillment costs in check.

The numbers tell an interesting story - ASOS faces a £190 million impact in 2025, primarily from fixed asset write-offs. Starting in 2026, they're projecting annual savings between £10-20 million, plus additional working capital benefits. Despite the initial costs, ASOS remains confident about maintaining quick delivery times and strong customer service standards.

Employee Transitions During Distribution Center Closure

The human side of this change touches seven ASOS team members directly affected by the closure. The company has prioritized finding alternative positions within ASOS where possible, with support systems in place to help these employees navigate their next steps. Each worker receives personalized attention during this transition period.

The impact extends to hundreds of workers employed through partner companies in the logistics chain. ASOS has partnered with these logistics providers to help affected staff find positions at nearby locations, demonstrating their commitment to the Atlanta workforce.

New Distribution Model Benefits For US Customers

Shopping at ASOS has taken a big turn with their UK fulfillment center in Barnsley bringing American shoppers more choices in clothes and accessories. The automated warehouse system means you can pick from everything ASOS has to offer, not just the limited selection from before.

The Partner Fulfils program lets brands ship straight to your door without going through ASOS warehouses first. What started with 2 brands in Europe has grown to 23, and American brands will join in 2025. This direct-to-you approach means new styles hit the website faster, and popular items stay in stock longer.

Your packages might take a few extra days to arrive, but ASOS keeps shipping costs competitive. They're running a smaller US warehouse alongside UK shipping to balance speed and cost-effectiveness.

Market Position Changes in US E-Commerce Space

The fashion retail world keeps shifting as ASOS adapts its strategy. Boohoo closed their Pennsylvania warehouse to save cash and boost profits, while powerhouses like Shein and Temu reshape the market. These changes reflect how online fashion retailers balance international growth with smart operations.

The US market shows strong numbers for ASOS in 2024, with projected adjusted EBITDA margins around 8% in the coming years. The restructuring builds on this success while streamlining operations for better cost management.

Wall Street responded well to the news, with ASOS shares rising 4.6% after the announcement. The company expects to gain £10-20 million yearly starting in 2026, despite taking a £190 million restructuring charge in 2025. These numbers show investor confidence in the new direction.

ASOS strengthened its American presence by opening a local office in 2024, showing their long-term commitment. Their strategy focuses on improving customer experiences while running more efficient operations behind the scenes.

Conclusion

Shipping might take a little longer, but they’re keeping costs competitive and adding new ways to get orders out faster. As online fashion keeps changing, ASOS is betting on a smarter approach to stay competitive in the U.S. market.

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