Welcome to A-Storage Group Inc. and our website at www.astoragehub.com (our “website”). These Terms of Service (“Terms”) apply to your use of our warehouse, storage and fulfillment services.
1. ABOUT US
1.1. We are A-Storage Group Inc., 902 Columbia Ave, Riverside, CA 92507 (“A-Storage Group”, “we”, “us”, “our”).
1.2. If you want to contact us or if you have any questions, you can reach us by email using info@astoragehub.com, call +1 213 503 8766 or write to us at the above address.
1.3. These Terms were last updated on Friday, February 14th, 2026, and are the current and valid version.
1.4. The A-Storage Group and A-Storage Hub logo, marks, emblems and images are the copyright of A-Storage Group Inc.. All Rights Reserved © 2026 A-Storage Group Inc.
2. ACCEPTANCE
2.1. We provide our Services to you on the basis of these Terms to the exclusion of all other terms and conditions including any terms and conditions you purport to apply.
2.2. The provisions set out in these Terms govern your access to and your use of our Services and shall constitute a legally binding agreement between you and us.
2.3. We may change such terms from time to time and shall notify you accordingly if we do. If you do not agree to such terms, you must not use our Services.
2.4. Any conditions stipulated verbally or in any other format by you shall be void insofar as they are (i) not approved by us in writing; and/or (ii) in conflict with this Agreement.
3. SERVICES
We will provide you with respect to your property, supplies, wares, merchandise, and goods (“Goods”) with such warehouse, storage and fulfillment services as you may reasonably request and as set out in our written communications, whether in print or digital, which are hereby express incorporated into these Terms (“Services”). In particular, we provide facilities, equipment, and trained personnel required to fulfill our obligations under these Terms, exercise reasonable care, receive, carry, process, and store the Goods tendered to us by you and promptly ship the Goods to and from destinations designated by you.
4. TERM
4.1. The term of this agreement shall be for one year and will automatically renew year after year, with like terms, except with respect to rates and pricing, which may be subject to change.
4.2. These Terms may be canceled by either party upon 30 days written notice and are automatically canceled if no storage or other services are performed under these Terms for a period of 180 days.
4.3. Governing federal law. These Terms shall be governed by the laws of the State of California and applicable federal law, including the Federal Arbitration Act, 9 U.S.C. §§1–16: https://www.law.cornell.edu/uscode/text/9
5. SHIPMENTS TO AND FROM A-STORAGE GROUP INC.
5.1. You agree and understand that you are responsible for identifying you or your company as the named consignee on i) the bill of lading and ii) any other contract of carriage when shipping Goods to us.
5.2. If, Goods are shipped to us and the named consignee is A-Storage Group Inc., you agree to immediately notify i) the carrier and ii) us in writing, stating that A-Storage Group Inc. is the “in care of party” only and has no beneficial title or interest in the Goods.
5.3. You further agree that if you fail to notify the carrier that we have the right to refuse such Goods and that we will not be liable for any loss, misconsignment, injury or damage of any nature to, or related to such Goods.
5.4. In the event of a shipping error, you agree to reimburse us for such error and to pay the reasonable transportation charges incurred to return the mis-shipped goods.
5.5. Likewise, you agree to indemnify and hold us harmless from all claims for transportation, storage, handling and other charges related to such Goods, including undercharges, rail demurrage, truck/intermodal detention and other charges of any nature whatsoever.
6. PACKAGING MARKING
6.1. You agree and understand that the packaging of the Goods shipped to us must i) identify you or your company, ii) the name of the product, iii) the SKU, and iv) the number of product units in a shipping carton.
6.2. You understand that if the packaging of the Goods lacks the information essential for the identification of the Goods and their ownership, i) we can not be held responsible for lost Goods or delays, ii) if there are 3 and more SKUs in an incoming batch, you must pay the cost of the sorting the Goods, iii) you are responsible for compensating us for resources used to search for the Goods lost as a result of improper or insufficient packaging marking, iv) you are responsible for compensating us for properly marking your packaging if they have not been marked properly.
6.3. You agree and understand that inventory recount is a paid service conducted ONLY upon your written request. We do not offer inventory recounts in Q4.
7. SENDING GOODS TO US
7.1. You agree to notify us about the incoming Goods i) immediately after the Goods have been shipped from the manufacturing plant or ii) minimum 7 days prior to their arrival, whichever occurs first.
7.2. You understand that it is your obligation to request an appointment for the delivery of the Goods to our premises via email and to include a packing list. The packing list shall contain the volume of the Goods to be delivered, Goods description and your name. Should the Goods be delivered in a container, you or your carrier shall notify us about the empty container pick up time via email. We reserve the right to reject any deliveries or pickups to and from your or your carriers premises which have not been communicated and agreed upon in advance. You also agree to indemnify and hold us harmless from all claims for transportation, storage, handling and other charges resulting from your failure to follow the provisions of these Terms, including undercharges, rail demurrage, truck/intermodal detention and other charges of any nature whatsoever.
7.3. You also agree to pay a deposit in the amount of 100% of forwarding fee for incoming batches from 50 to 75 shipping cartons, and in the amount of 50% of forwarding fee for incoming batches from 76 shipping cartons. We reserve the right to request an additional amount to be prepaid by you, depending on the cost of Services to be rendered.
7.4. You understand that shipments with the following names as a receiver cannot be accepted: A-Storage Hub, Alex, astoragehub@gmail.com, phone number, etc.
7.5. When creating a shipment, please, use your NAME / COMPANY NAME ONLY. The use of A-STORAGE, A-STORAGE HUB, ALEX is prohibited.
8. CREATING A NEW SHIPMENT
8.1. When creating a new shipment at the Shipping Service stage you will be asked to choose the delivery type: Small parcel Delivery (SPD) with the option of Amazon-Partnered Carrier (UPS) to ship loose cartons or Less than Truckload (LTL) to ship pallets.
8.2. When shipping to Amazon from a warehouse in the US, please, put YOUR NAME / YOUR COMPANY NAME. BOTH as a shipper and as a receiver.
8.3. Contact details for LTL shipments:
8.3.1. Phone number: 213 503 8766
8.3.2. Contact person – YOUR NAME / YOUR COMPANY NAME
8.3.3. Email – info@astoragehub.com – please, choose THERMAL type of labels.
8.3.4. Shipping address: 902 Columbia Ave, Riverside, CA 92507
8.3.5. Our phone number: 213 503 8766
8.3.6. E-mail: astoragehub@gmail.com / info@astoragehub.com
8.3.7. The Receiver is: YOUR NAME / YOUR COMPANY NAME / YOUR BRAND NAME / CODE WORD – any of these will work.
9. COUNTERFEIT PRODUCTS
9.1. We have a zero-tolerance policy in regard to counterfeit products. If any of the Goods delivered to us are discovered to be counterfeit, we will charge you a penalty in the amount of $5000.00.
9.2. We reserve the right to dispose of any counterfeit product and inform relevant federal bodies about the instance.
10. TENDER AND STORAGE OF GOODS
10.1. All Goods delivered to our warehouse must be properly marked and packaged for storage and handling.
10.2. It is your responsibility at or prior to delivery, to clearly document and to identify the Goods tendered for storage and fulfillment and to provide any such other information as we may request from you to perform our duties under these Terms.
10.3. You agree to notify us about any specific conditions of storage required prior to shipping the Goods to us. If you fail to notify us about such requirements, we reserve the right to store the Goods in accordance with our general guidelines and as we see fit.
10.4. You agree to notify us of the characteristics of any of your Goods that may in any way be likely to cause damage to our premises or to other Goods that may be stored by us.
10.5. We reserve the right to refuse to accept any Goods that, because of infestation, contamination, or other damage may cause infestation, contamination, or other damage to our premises or to other Goods in our custody. If we refuse to accept your Goods we will notify you of such refusal and will not be liable for any demurrage, detention, transportation or other charges by virtue of such refusal.
10.6. Warehouse lien. Pursuant to California Commercial Code §§7209 and 7210, we have a warehouseman’s lien on the Goods for all lawful charges for storage, handling, transportation, labor, insurance, and related charges: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=7209.&lawCode=COM
https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=7210.&lawCode=COM
10.7. Enforcement of lien / sale. If amounts due remain unpaid, we may enforce the lien and sell or otherwise dispose of the Goods after providing proper notice in accordance with California Commercial Code §7210.
11. CHARGES AND PAYMENTS
11.1. You agree to pay all charges for Services rendered by us according to our current rate schedule, as updated from time to time.
11.2. You agree to pay all invoices within 15 days of the invoice date. We reserve the right to charge a late fee of 1.5% per month on all overdue balances.
11.3. You agree to pay all taxes and duties associated with the storage and shipment of your Goods.
11.4. We reserve the right to change our rates and pricing at any time upon 30 days written notice to you.
11.5. We reserve the right to require prepayment or a deposit for Services to be rendered.
12. LIMITATION OF LIABILITY
12.1. Our liability for loss or damage to Goods in our care, custody, and control shall be limited to the lesser of: (i) the actual value of the Goods lost or damaged; or (ii) $0.50 per pound per article, with a maximum liability of $50.00 per lot.
12.2. We shall not be liable for any loss or damage to Goods resulting from: (i) acts of God; (ii) public enemies; (iii) authority of law; (iv) inherent vice or nature of the Goods; (v) insufficient or improper packaging; (vi) insufficient or improper marking; or (vii) your failure to follow our instructions.
12.3. We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our Services, including but not limited to loss of profits, loss of business, or loss of data.
13. INSURANCE
13.1. You are responsible for insuring your Goods against all risks of loss or damage. We strongly recommend that you obtain adequate insurance coverage for your Goods stored at our facility.
13.2. We are not an insurer and do not provide insurance for your Goods. Our liability is limited as described in Section 12 of these Terms.
14. INDEMNIFICATION
14.1. You agree to indemnify, defend, and hold harmless A-Storage Group Inc., its officers, directors, employees, agents, and successors from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) your use of our Services; (ii) your breach of these Terms; (iii) your Goods; or (iv) any third-party claims related to your Goods.
15. FORCE MAJEURE
15.1. We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or disruptions to utilities or transportation networks.
16. CONFIDENTIALITY
16.1. Both parties agree to keep confidential any proprietary or sensitive business information exchanged in connection with these Terms and not to disclose such information to any third party without the prior written consent of the other party, except as required by law.
17. DISPUTE RESOLUTION
17.1. In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services provided hereunder, the parties shall first attempt to resolve such dispute through good faith negotiation.
17.2. If the dispute cannot be resolved through negotiation within 30 days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Riverside, California.
17.3. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
18. GOVERNING LAW AND JURISDICTION
18.1. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
18.2. Subject to the arbitration provisions in Section 17, any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Riverside County, California.
19. PROHIBITED GOODS
19.1. You agree not to deliver or cause to be delivered to us any Goods that are: (i) illegal or contraband; (ii) hazardous materials as defined by applicable law; (iii) live animals or plants; (iv) perishable items unless previously agreed in writing; (v) firearms, ammunition, or explosives; or (vi) any items prohibited by applicable law or regulation.
19.2. If we discover that you have delivered prohibited Goods to us, we reserve the right to: (i) refuse to accept or store such Goods; (ii) dispose of such Goods at your expense; (iii) notify the appropriate authorities; and (iv) charge you for all costs associated with handling and disposing of such Goods.
20. INTELLECTUAL PROPERTY
20.1. All intellectual property rights in our Services, website, systems, processes, and documentation are and shall remain the exclusive property of A-Storage Group Inc. You are granted no rights in or to any of our intellectual property.
21. PRIVACY POLICY
21.1. Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
22. ASSIGNMENT
22.1. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms or any of our rights or obligations hereunder without your consent.
23. SEVERABILITY
23.1. If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
24. WAIVER
24.1. No failure or delay by us in exercising any right, power, or privilege under these Terms shall operate as a waiver of such right, power, or privilege, nor shall any single or partial exercise of any right, power, or privilege preclude any further exercise of that right, power, or privilege.
25. ENTIRE AGREEMENT
25.1. These Terms constitute the entire agreement between you and us with respect to the Services and supersede all prior agreements, representations, and understandings of the parties with respect to the subject matter hereof.
25.2. No modification of these Terms shall be binding unless made in writing and signed by an authorized representative of A-Storage Group Inc.
26. MISCELLANEOUS
26.1. These Terms are for the sole benefit of the parties hereto and nothing in these Terms, expressed or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
26.2. The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.
26.3. Any notice required or permitted to be given under these Terms shall be in writing and shall be deemed to have been duly given when delivered by hand, by email with confirmation of receipt, or by certified mail, return receipt requested, postage prepaid, addressed to the respective parties at their addresses as stated in these Terms or such other address as either party may designate in writing.
26.4. These Terms may be executed in counterparts, each of which shall be deemed an original, and all of which together shall constitute one and the same instrument.
26.5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.