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We built our e-commerce fulfillment platform in-house to make daily operations easier for sellers, and we keep improving it based on how you work. Orders, inventory, stock reservations, warehouse requests, integrations, and billing come together in one system. Less manual work for you, backed by one team responsible for both the platform and your fulfillment.
Included with our warehousing & fulfillment services
From registering an incoming delivery to checking an invoice, manage your everyday warehouse tasks in one place. Send requests, share instructions, and follow progress directly in the platform. Connected sales channels and API access help you spend less time entering the same information twice.
An overview of your account and current warehouse activity.
Product records and warehouse stock quantities.
Creation and tracking of warehouse service requests.
Registration of incoming goods expected at the warehouse.
Saved product combinations for warehouse assembly.
Connections to Amazon, Shopify, Walmart, and TikTok Shop.
A dedicated section for recorded product expiration dates.
Service prices, account balance, and billing records.
Communication with the team and records of account activity.
Connectivity for external business systems.
Verify your phone and choose notification preferences. SMS options cover arrivals, price-list changes, Support messages, and order comments. Other notifications include order status, files, and invoices. Each company has one account, accessible through a web browser on a desktop computer or phone.
A user manual, operating guidelines, service terms, and Shopify instructions. Guidance covers inbound carton labels, shipment details, and creating warehouse requests. The About section links back to the company website.
Your personal referral code and link, invitations, and reward information. Referral rewards are credited to the account balance under the program’s terms.
Follow your products from your supplier to dispatch, and see how you’ll use the ASTORAGEHUB platform at each stage to share information, request warehouse work, and track progress.
Record what is expected to arrive at the warehouse.
Link to this stepRegister the products and quantities expected at the warehouse. Enter the arrival date, tracking details, and other shipment information in Replenishments, or create the replenishment through the API using the supported fields.
In the platform: open Replenishments → Create New Replenishment. Add the product name, SKU, FNSKU/UPC, ETA, tracking, carton count, and units per carton. Include measurements, expiration dates where relevant, and instructions. Expected units are calculated from carton quantities.
For repeat deliveries, use Duplicate Previous Replenishment. Review Basics → Guidelines for inbound carton identification and shipping instructions.
Through the API: create product records and replenishments from your business system using the supported operations and fields in the developer documentation.
Our team checks the delivery and records the result.
Link to this stepThe warehouse records the quantities actually received. Confirmed stock appears in Inventory automatically, with discrepancy information if the delivery differs from the replenishment.
Review the incoming shipment in Replenishments, then check the received products in Inventory. Compare the recorded quantities with the goods you expected.
If any quantities need clarification, contact the warehouse through Support and include the relevant product and replenishment details.
View products, available quantities, and stock already reserved for orders. Expand a product record to see receiving details, measurements, and recorded expiration dates.
Open Inventory and find the product by SKU. Expand its record to review receiving dates, original and remaining quantities, dimensions, weight, and expiration dates where recorded.
Check available and reserved quantities, filter the records, or export inventory data. Recorded expiration dates are also available in Expirations.
Choose any of these three ways to create an order.
Link to this stepConnect Amazon, Shopify, Walmart, or TikTok Shop to receive orders automatically.
Send orders from your business system using the supported API operations.
Open My Orders → Create an Order and enter the details yourself.
Sales channels: connect a supported channel in Integrations. Its orders enter the platform automatically and can be reviewed in My Orders. Available settings and workflows depend on the connected channel.
API: create orders from your own system using the supported operations and fields in the API documentation.
Manual entry: open My Orders → Create an Order. Select the service, products, and quantities, then add the shipping details, labels, and instructions. Forwarding supports loose-carton or palletized shipments; FBM supports shipping to an end customer.
Review the preliminary request cost and account balance before submitting a manual request.
Our team carries out the work specified in the order.
Link to this stepOrder statuses change as the warehouse processes the request. Review the order details, submitted instructions, and available documents. Use Support for questions or changes that need discussion.
Open the relevant record in My Orders. Depending on its status, an order may show Under Review, Order Submitted, Unpaid, Processing, Shipped, or Problem.
Draft requests can be edited before submission. Changes after submission are restricted by the workflow; contact the team through Support if an adjustment is needed.
Use History to review related status changes, file uploads, and account events.
Review the shipped order, dispatched quantities, and available shipping details. For orders from connected sales channels, fulfillment status and tracking are sent back to the channel automatically after shipment.
Open the shipped order in My Orders to review quantities and the available shipping and reference information.
For orders from connected channels, check the fulfillment status and tracking returned to that channel. For manually created orders, review the shipment information recorded in the platform.
Order records can be filtered and exported when you need to review them outside the platform.
What to know about platform access, integrations, and day-to-day use.
Talk to our teamYes. ASTORAGEHUB Platform is provided as part of our warehousing and fulfillment services, with no separate software subscription fee. Use it to send requests and work directly with our warehouse team.
Amazon, Shopify, Walmart, and TikTok Shop. Orders from connected channels enter the platform automatically, and fulfillment status and tracking are sent back after shipment. Available settings and workflows depend on the connected channel.
Yes. The ASTORAGEHUB API supports integration with external business systems. Developer documentation is available through the platform. Review it with your technical team to confirm the available operations, permissions, and limits for your workflow.
The system reserves the required units when an order is created, before picking or shipping. Reserved quantities are shown separately and excluded from the stock available for new orders, so the same units cannot be allocated again.
Yes. Inventory includes batch details such as receiving dates, original and remaining quantities, and expiration dates, if recorded. You can also review recorded dates in the Expirations section.
Yes. Open the platform in a web browser on a computer or phone. Each client company has one account. There is no separate mobile app.
You can save a draft and add products before submitting the order. After submission, changes are restricted by the workflow. If you need to adjust a submitted request, contact our team through Support.
Attach files, labels, and instructions when creating a warehouse request. Support provides two-way messaging with our team and keeps your conversation history. In Settings, you can choose notification preferences, including available SMS options.
Tell us what you sell, where your orders come from, and what you need from your warehouse. Let’s build your fulfillment setup around your needs.